Terms of service

Terms of Service – Precision Car Zone

Welcome to Precision Car Zone. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.


1. General Terms

  • Precision Car Zone operates as an independent automotive parts and accessories supplier.

  • By placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.

  • We reserve the right to refuse service to anyone, for any reason, at any time.

  • All product descriptions, prices, and availability are subject to change without prior notice.


2. Product Information

  • We strive to ensure all product details, images, and descriptions are accurate. However, minor variations in colour, finish, or design may occur due to manufacturing or lighting differences.

  • It is the customer’s responsibility to confirm fitment and compatibility before purchase.

  • Precision Car Zone is not liable for any damage, injury, or loss resulting from incorrect installation or misuse of any product.


3. Pricing and Payments

  • All prices are listed in AUD (Australian Dollars) and include GST unless stated otherwise.

  • We reserve the right to modify prices at any time without prior notice.

  • Orders are confirmed once full payment has been received.


4. Shipping and Delivery

  • Orders are typically shipped within 4–10 business days after payment confirmation.

  • Delivery times may vary depending on destination, courier delays, or stock availability.

  • Customers will receive a tracking number once the order has been dispatched.

  • Precision Car Zone is not responsible for delays caused by the courier, customs, or unforeseen circumstances.


5. Returns and Refunds

  • Return requests must be made within 3 days of receiving your order.

  • Returned goods must be in original packaging, undamaged, unused, and with no colour changes or modifications.

  • Shipping costs for returns are covered by the buyer.

  • Refunds will be processed after inspection and approved returns within 5–10 business days.

  • Custom or special-order items are non-refundable unless faulty or incorrect.

(For full details, please see our Return & Refund Policy.)


6. Warranty Disclaimer

  • Unless otherwise stated, all products sold by Precision Car Zone are intended for off-road or aftermarket use and may void the vehicle’s original warranty.

  • We do not cover damages caused by improper installation, misuse, accidents, or modifications.

  • Warranty claims, where applicable, will be processed based on manufacturer conditions.


7. Limitation of Liability

Precision Car Zone shall not be liable for any indirect, incidental, or consequential damages, including loss of profit, vehicle damage, or downtime, resulting from the use or inability to use our products or services.


8. Privacy Policy

We respect your privacy. Customer information is used only for order processing, communication, and improving our services. Personal data will never be sold or shared with third parties without consent.


9. Changes to Terms

Precision Car Zone reserves the right to update or modify these Terms of Service at any time. Continued use of our services indicates acceptance of the latest version.


10. Contact Information

For any questions regarding our Terms of Service, please contact:
📧 info@precisioncarzone.com.au
📍 U7 18-20 Rhur street, Dandenong South 3175, Victoria