Shipping policy

Shipping Policy – Precision Car Zone

At Precision Car Zone, we take pride in ensuring that every order is handled with care and delivered to our customers as quickly and safely as possible. Please read our shipping policy carefully before making a purchase.

1. Order Processing Time

  • All orders are processed within 1–5 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak periods, sales, or stock delays, processing times may take slightly longer.

2. Shipping Timeframe

  • Estimated delivery time is between 4–10 business days after dispatch, depending on your location and the courier’s schedule.

  • Rural or regional areas may take additional time for delivery.

  • Any pre-order or custom products will have a longer lead time, which will be communicated before purchase.

3. Shipping Methods

  • We ship using trusted courier partners such as Australia Post, Aramex, TNT, and DHL, depending on your order size and location.

  • All parcels are shipped with tracking numbers, which will be provided via email or SMS once your order has been dispatched.

  • Signature on delivery may be required for high-value items unless otherwise requested.

4. Shipping Fees

  • Shipping fees are calculated at checkout based on weight, size, and destination.

  • Free or discounted shipping promotions may apply to selected products or order amounts, as advertised on our website.

  • Return shipping costs for change-of-mind or wrong orders are the responsibility of the buyer.

5. Address Accuracy

  • Please ensure your shipping address is complete and accurate at checkout.

  • Precision Car Zone is not responsible for delays or losses due to incorrect or incomplete address details.

  • If a parcel is returned to us due to incorrect information provided by the customer, a re-shipping fee will apply.

6. Damaged or Lost Shipments

  • All items are carefully inspected and packaged before dispatch.

  • If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the packaging and product.

  • Lost parcels will be investigated with the courier, but please note that we are not liable for delays or damages caused by courier mishandling once the order has left our warehouse.

7. Order Tracking

Once your order is shipped, you will receive an email or SMS notification containing your tracking number and link to monitor your shipment status in real-time.

8. Delays

While we always aim for timely delivery, some delays may occur due to:

  • Peak seasonal demand or public holidays

  • Courier network disruptions or weather conditions

  • Customs inspections (for international orders)

We appreciate your patience and understanding in such situations.

9. Contact Us

If you have any questions about shipping, delivery status, or tracking updates, please contact our support team at:
📧 info@precisioncarzone.com.au
📍 U7 18-20 Rhurstreet dandenong South 3175,Victoria

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