Refund policy
Return & Refund Policy – Precision Car Shop
At Precision Car Shop, we aim to ensure every customer is completely satisfied with their purchase. Please take a moment to read our return, refund, and shipping policy carefully before placing your order.
Shipping Policy
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All orders are processed and shipped within 4–10 business days after payment confirmation.
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Delivery times may vary depending on location, courier delays, or product availability.
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Once shipped, customers will receive tracking information via email or SMS.
Return Policy
We accept returns under the following conditions:
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Return requests must be made within 3 days of receiving the item.
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The product must be in its original packaging, unused, undamaged, and with no signs of installation, modification, or colour change.
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Items showing any damage, alteration, or missing parts will not be eligible for return or refund.
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Custom-made or special-order items are non-refundable unless proven defective or incorrect.
Return Process
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Contact us within 3 days of receiving your order to request a return authorization.
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Once approved, ship the item back to the address provided by our team.
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Returned items must include proof of purchase (invoice or order number).
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After inspection, we will process your refund or exchange within 5–10 business days.
Shipping Costs
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Return shipping costs are the responsibility of the buyer.
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We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
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Original shipping fees are non-refundable.
Refunds
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Approved refunds will be issued via the original payment method.
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Depending on your payment provider, it may take a few business days for the refund to appear in your account.
Important Notes
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Precision Car Shop reserves the right to refuse returns that do not meet the above conditions.
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We are not responsible for any items lost or damaged during return transit.
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For any questions regarding returns, exchanges, or refunds, please contact our support team before sending your item back.
